Frequently Asked Questions

General Product Information

1. What is the Extra Heavy Duty Stair Climbing Sack Truck?

   • The Extra Heavy Duty Stair Climbing Sack Truck is a robust, battery-powered trolley designed to transport heavy and bulky items, such as white goods, printers, and vending machines, up and down stairs, curbs, and uneven surfaces. It features a sophisticated track system that enables power-assisted stair climbing, making it ideal for demanding tasks in warehouses, delivery services, and industrial sites.

2. What are the key features of this stair climbing sack truck?

   • High Load Capacity: Capable of handling loads up to 420 kg, accommodating substantial and bulky items.
   • Advanced Stair-Climbing Mechanism: Utilises a specialised track system for secure and efficient navigation on stairs and uneven surfaces.
   • Battery Performance: Allows traversal of up to 1,100 steps on a single charge, ensuring extended operational time.
   • Collapsible Handle: Features a collapsible handle for convenient storage and manoeuvrability in confined spaces.
   • Durable Construction: Built with high-strength materials to withstand daily use in demanding environments.
   • Ergonomic Design: Equipped with comfort handles to minimise operator fatigue during extended use.

3. What are the specifications of the Extra Heavy Duty Stair Climbing Sack Truck?

   • Load Capacity: 420 kg
   • Overall Height: 1,620 mm
   • Overall Width: 614 mm
   • Footplate Dimensions: Depth: 630 mm; Width: 570 mm
   • Wheel Type: Stair-Climbing Tracks
   • Maximum Lift Height: 1,000 mm

Usage and Operation

4. How is the Extra Heavy Duty Stair Climbing Sack Truck operated?

   • The sack truck is operated using a battery-powered track system that grips stairs securely, allowing for controlled ascent and descent. The tracks can be raised to enable free manual movement on flat surfaces, conserving battery life and enhancing manoeuvrability in tight spaces. The collapsible handle aids in steering and storage.

5. Is this sack truck suitable for various types of staircases and surfaces?

   • Yes, the advanced track system is designed to navigate stairs, curbs, and uneven surfaces effectively, making it versatile for different environments and applications.

Maintenance and Care

6. What maintenance is required for the Extra Heavy Duty Stair Climbing Sack Truck?
   • Regular maintenance includes charging the battery as per the manufacturer's guidelines, inspecting the track system and moving parts for wear or damage, and ensuring the collapsible handle functions smoothly. Keeping the unit clean and free from debris will also help maintain optimal performance.

Purchasing and Delivery

7. What is the delivery time for the Extra Heavy Duty Stair Climbing Sack Truck?
   • Delivery times are typically 2-3 business days, depending on your location. For specific delivery estimates, please contact Liftruck UK directly.

Safety and Regulations

8. Is the Extra Heavy Duty Stair Climbing Sack Truck compliant with safety standards?

   • Yes, this sack truck is CE marked and supplied with a Certificate of Conformity, ensuring it meets relevant Health & Safety Regulations.

9. Are safety guidelines included with the sack truck?

   • Yes, comprehensive safety guidelines are provided to ensure proper and safe operation within various environments.